Wish you would make shampoo. Also wish the smell of soap would stay with me. Thank you.
I like all soaps that I have tried but this is my favorite. The soap is also easy on my plumbing.
I’ve bought this soap before twice or at least soap calling itself Plain Jane with the exact same ingredients on eBay, and it only had a very faint scent that went away as soon as it was out in the air for a day. But this soap- it’s like a deodorant soap it’s not unscented in the least. And I wouldn’t make such a big deal about it, except that I get migraines from scents, bad ones, and I did from the soap, so although I like the quality of the soap, I like the ingredients in the soap, and I like the value- it’s worth nothing to me if I can’t use it and I can’t because of the smell. I don’t know why it’s labeled unscented. Could I possibly have been sent the wrong soap?
Hi MR,
First, let me say I'm sorry for the negative experience you had with the Plain Jane soap. It's one of our most popular soaps, especially for customers who are sensitive to scent, however another customer late last week said their packing materials had absorbed scent from other products in the studio, which may have happened here. Please try setting it aside for a day or two in the sun as any scent the packing materials had absorbed should fade rapidly.
Regardless, I'll issue you a full refund, which you'll receive shortly. Our team is looking into a better way to package unscented products so that the materials used are stored in a scent-proof area and hope to have a solution in the next few weeks.
Thank you so much for letting us know and apologies again for the experience.
Joel (Owner)
Joy Lane Farm