Shipping policy

Shipping Policy

Thank you for visiting and shopping at Joy Lane Farm! Following are the terms and conditions that constitute our Shipping Policy. 

Shipment processing time

All orders made before 2:00PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges and delivery estimates for your order are calculated and displayed at checkout. 

Free Shipping

Orders over $50 ship for free :-)

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

Joy Lane Farm is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim and save all packaging materials and damaged goods before filing a claim.